E-Mail Earnings Statements

for Microsoft Dynamics™ GP

Requires Microsoft Dynamics™ GP Payroll
Question:  How long does it take to process the e-mails?
Answer:  Below is a table of performance measurements from our quality assurance process:

# of Employees Processing Time in minutes
200 10
500 20
1,000 45
2,000 73
3,000 465
5,000 475
 










This information was based on the following system requirements.  

Test Configuration

Computer Model
Dell Optiplex 755
CPU:
Core 2 Duo Q9550 2.83 Ghz
RAM:
Four GB RAM
Disk Controller
Intel ICH-9 SAT AHCI controller
Disks
SATA 250 GB 7200 RPM
Server/Client
OS Server 03
Intel 82566 DM-2 GB Ethernet NIC
 

Question: What are the system requirements for E-Mail Earnings Statements?
Answer:            1.) Microsoft Dynamics GP Payroll
 2.) Direct Deposit registered and setup
 3.) Adobe Acrobat version 8 or 9 installed on the machine processing E-Mail Earnings Statements
 4.) Outlook 2003, Outlook 2007, or SMTP Server
 5.) .NET Framework 3.5
 

Question: Will E-Mail Earnings Statements work with a Terminal Server?
Answer: Yes, E-Mail Earnings Statements should work on a Terminal Server.


Question: Can the E-Mail Earnings Statements be sent to multiple e-mail addresses?
Answer: No, it can only be sent to one e-mail address. 


Question: Is the PDF earnings statement secure while it is stored on a drive?
Answer: Yes, once the E-Mail Earnings Statement process is complete the PDF file is secure. 


Question: Are any e-mails produced if a payment is voided?
Answer: No, an e-mail is not produced if a payment is voided. However, you do not have to send the e-mails until the payroll information has been corrected and verified. If a check is voided before the e-mails are sent the employee will be removed from the e-mail list.


Question: Can the E-Mailed Earnings Statements be resent and will it still be secure?
Answer: Yes, you can navigate to the drive/folder where the PDF files are stored and attach the secure PDF file to an e-mail and resend the secure earnings statement.


Question: Will an employee need to have Adobe Reader to open the earnings statement?
Answer: Yes, the employee will need to have Adobe Reader installed on their personal computer in order to open the earnings statement. In the e-mail body you can manage notifying the employee that they would need Adobe Reader. You can also include a link to a website where the employee can download Adobe Reader.


Question: How do i prevent this error message? "When you create a PostScript file you must rely on system fonts and use document fonts.  Please go to the printer properties, "Adobe PDF Settings" page and turn OFF the option "Rely on system fonts only; do not use document fonts"
Answer: Unmark the "Rely on system fonts only; do not use document fonts" option  
1.       Click the Start button
2.       Click Control Panel
3.       Click Printers and faxes
4.       Right click on the Adobe Printer
5.       Select Printing Preferences
6.       Unmark “Rely on system fonts only; do not use document fonts”
7.       Select Apply
8.       Close the Adobe PDF Printing Preferences window




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