FAQs

17 10, 2017

Deleting Duplicated Hours and Re-Uploading – “Employee ID Not Found”

October 17th, 2017|0 Comments

KB14-067 Duplication of Hours will occur easily if transactions are uploaded more than once. This happens if: You accidentally upload the transactions more than once in the Excel upload or with the GP Connector If you see this error on the transaction upload “Employee Not Found…” beware! Do NOT uploaded transactions before you uploaded Employees [...]

17 10, 2017

Date Conflicts with Existing History Record ERROR

October 17th, 2017|0 Comments

KB14-066 This Conflict in History error is because what you are importing from your payroll system as the Hire Date (or Adjusted Hire Date) or Last Day Worked (Termination Date) does not match what is already in the Cloud for this employee. You will need to change one or the other and re-upload. Here is [...]

15 09, 2017

Integrity Data Product Activation for Dynamics GP Add-ons

September 15th, 2017|0 Comments

KB00-011 The Activation Engine is installed by default when a product is installed. Integrity Data products activate automatically after the product is installed and you log into Dynamics Great Plains as ‘sa’ for the first time. The Activation engine reaches out over the internet to the Integrity Data Activation Server in the Microsoft Azure Cloud [...]

4 08, 2017

Printing Forms for Mailing to the IRS – Best Practices

August 4th, 2017|0 Comments

KB13-053 On the IRS payroll industry call August 3rd, 2017, the IRS requested payroll software providers to educate users of their software on the best practice approach for printing forms for mail to the IRS. The Integrity Data ACA Compliance Solution provides the ability for users to print forms 1094-C and 1095-C. These forms can [...]

20 07, 2017

We have Age Banded Health Plans for our Employees. How does your solution handle this?

July 20th, 2017|0 Comments

KB14-064 Age banded setups are easily tracked in the ACA Cloud Solution and the 1095-C Part II will reflect accurately for each employee taking a particular band. Age Banded simply means that for different ages of the employee there is an incremental increase in the monthly health deduction. For example single employees between age 20 [...]

14 07, 2017

What do I do about the RED banner at the top of my Cloud solution? Too many Employees??

July 14th, 2017|0 Comments

KB14-063 This red banner displays when the current employee count is greater than the allowed employee tier level that your company has purchased through Integrity Data sales. For example if you have purchased a tier level of 1000 employees maximum and you have uploaded into the system 1028, then this banner will tell you that [...]

14 07, 2017

Employees Allowed has been exceeded for Comprehensive Leave Manager

July 14th, 2017|0 Comments

KB01-031 Q: How does Comprehensive Leave Manager get the count of active employees? A: Comprehensive Leave Manager adds up the employees from all Dynamics GP companies except for test and historical companies. Q: What causes Comprehensive Leave Manager to have higher than expected employee counts? A:  1. This is typically caused by having a “test” or [...]

29 06, 2017

Common Transaction Import Errors and How to Correct Them

June 29th, 2017|0 Comments

KB14-062 Before importing transactions for the first time: Please be sure to follow the required fields and data requirements that are provided to you in your initial import templates. These outline what information needs to go into the document, maximum character lengths and required information. If your import document does not need an amount specified, [...]

22 06, 2017

ACA Compliance Product Release Notes for 3.3

June 22nd, 2017|0 Comments

KB14-061 General Changes: User ability to invite support personnel to a control session Performance improvements for report processing Minor underlying platform improvements   Invite support to a control session As a user of cloud services ACA compliance Solution you now have the ability [if directed by a Customer Care Representative] to activate a support control [...]