Correct: Jury duty and military duty must be accounted for in any ACA calculation of hours of service, regardless of whether the employee was paid for the hours.
Tracking hours of service, not just paid hours of work, is the ACA standard for calculating full-time status – and thereby employee eligibility for an offer of health care coverage. The other non-pay tracking that must be done is FMLA. According to ACA regulations, these non-pay hours must be tracked for each employee and are used to determine if the employer is required to offer coverage to those employees.
These regulations require the employer to begin tracking non-pay time in order to maintain compliance with ACA and avoid penalties. It is important for your time entry and payroll systems to record this time so our ACA solution can utilize it in hours-of-service calculations.