KB02-029

Adobe Acrobat Post Script Files

When you process the E-Mail Earnings Statements or E-Mail W-2 Statements but the error report never prints and a postscript PDF file is being created in the PDF file location but the system never converts the postscript file to the PDF file typically, this means there is an issue with the installation and/or performance of Adobe Acrobat.

Microsoft Dynamics GP > Tools > Setup > Payroll > Email Suite