Please contact Customer Support with the form below or browse our Quick Links

Alternatively, you can chat with our recently upgraded AI support assistant at the bottom-right of your screen.

Resource Quick Links

Explore our Resource Center for knowledgebase articles, user guides, and more

Some of our customer service options

System setup questions

Contact us if you’ve read the manual and have a few questions about how to apply your system setups with our products.

Schedule a 15-30 minute call with us to discuss how a field may impact the system.

For instance, perhaps you aren’t 100% sure what to enter in the calculation factor or maybe you picked the accrual or lump sum as the leave code type. We can go over each type and how it will interact with your specific setup requirements.

We offer assistance with product upgrades or installations.

We’ll help you find the right tables and fields for SmartList or Import.

Is there something you wish was in the software? Don’t hesitate to contact us. We love to hear new ideas and see if we can put them in a future release or, in some cases, create a new product.

How to reach us

As your software partner, we are available if you have questions or need assistance.

Please contact our product experts by email, available M-F, 8 AM – 5 PM Central.

Email support@integrity-data.com

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Contact our Customer Care and Support Team

We typically guarantee a response within one business day, however, some responses could be longer during times of high volume. If you have an emergency, please call 888.786.6162.

“Your support team is exceptional. Keep up the great work, everyone.”

Jim Soltau, Senior Vice President, PICO Enterprises, Inc.

“Being new to this ACA process was killing me. Whenever I had questions or problems, I knew I could email and get my problems resolved quickly. Thanks for being so patient with me. The Integrity Cloud Connector works great and freed up so much time for me.”

Jennifer O’Donnell, Payroll Clerk, Refugio Memorial Hospital

“The benefit of not having to manually track hours is a huge savings for us. Our human capital can be utilized on more pressing company objectives to get the maximum return on investment. We have used other solutions that were not as versatile or flexible. This product has worked great for us and we will remain clients.”

Dana Ruimveld, HR Generalist, Cheyenne Petroleum Co.

“As always, thanks for your time. It was a pleasure to work with you and all of your partners in crime. Thank you Integrity Data; you’ve become one of our ‘partners,’ you’ve helped us immensely with these burdensome tasks; we look forward to working with you in 2016 and beyond.”

Matt Sparhawk, Payroll, Sparkhawk Trucking

“I emailed Integrity Data requesting help with a Microsoft Dynamics® GP error. Mike Morris, of the Customer Care team, responded immediately.  Mike was a pleasure to work with and he had me back into the system in no time at all. Thanks so much for your assistance!”

Laura A. Taylor-Baugh, Comptroller, Kids Central, Inc.

ACA Blogs

Rejoice! No More Tiers!

July 5th, 2024|0 Comments

We have some great news to share with you! Your Tiers are a thing of the past. We've listened to your feedback and have decided to remove the Tier constraints for our GP Licensed [...]

New E-Filing Regulations for W-2s, 1099s and ACA Forms 1095-B & 1095-C

September 1st, 2023|0 Comments

The Department of the Treasury and the Internal Revenue Service have recently issued final regulations amending the rules for filing returns and other documents electronically. These regulations will require certain filers to file electronically [...]

The ACA Survives another Supreme Court Challenge

July 1st, 2021|0 Comments

On a 7-2 ruling, the Affordable Care Act was upheld for the third time by the Supreme Court. 18 states were challenging the constitutionality of the Act saying that the 2017 change to the [...]

HR & Payroll Blogs