Dan and Patrick at the GPUG Booth

What is customer care?

Support and customer care is about helping you maximize your experience with our software and services, making them the perfect fit for your Affordable Care Act (ACA) Compliance and/or Microsoft Dynamics® GP and 365 Business Central Payroll needs.

We love solving a problem and knowing that at the end of the day, we did our best and made you happy.

It’s about you.

It’s about improving your life by improving your payroll experience.

 

 

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Integrity Data’s Dynamics GP Payroll products are compatible with GP 2018 R2 and year-end updates

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Some of our customer service options

Contact us if you’ve read the manual and have a few questions about how to apply your system setups with our products.

Schedule a 15-30 minute call with us to discuss how a field may impact the system.

For instance, perhaps you aren’t 100% sure what to enter in the calculation factor or maybe you picked the accrual or lump sum as the leave code type. We can go over each type and how it will interact with your specific setup requirements.

We offer assistance with product upgrades or installations.

We’ll help you find the right tables and fields for SmartList or Import.

Is there something you wish was in the software? Don’t hesitate to contact us. We love to hear new ideas and see if we can put them in a future release or, in some cases, create a new product.

How to reach us

As your software partner, we are available if you have questions or need assistance.

Please contact our product experts by email, available M-F, 8 AM – 5 PM Central.

Email support@integrity-data.com 

Lori Batchelder (ACA Specialist, Scheduler)
Mike Morris (ACA, Microsoft Dynamics GP HR and Payroll Specialist)
Gary Schmidt (ACA Specialist)
Keith Schmidt (ACA, Microsoft Dynamics GP HR and Payroll Specialist)

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Contact our Customer Care and Support Team