Configuration > ACA Setup > Service Break
Service breaks are used by educational institutions to account for hours of service that employees are
credited with even though the actual period of employment is experiencing a break (Eg… summer
break for schools or other scheduled lapses). A service break will need to be created for each such
break during the year.
If your company is considered an educational institution you can now mark that at the company setup
level. This will cause service break calculations to better reflect the 26 week rule for your company
versus the standard 13 weeks.
Service Break hours are credited to the chosen employees during the year end process. Hours earned
during an Employees Measurement Period are averaged, then applied to each week of the service
break that take place during the Measurement Period. These hours are seen on reports that show
unpaid leave hours. The following reports are affected:
- Initial Measurement Period Analysis
- Stability Measurement Period Analysis
- Standard Measurement Period Analysis

Creating a Service Break
Service Break Code: If there is an existing service break code, select it from the drop down list. When
creating a new service break, enter a meaningful code to identify the new service break (eg.
Summer2017)
Description: Enter a description for the service break
Start Date / End Date: These will be the start and end dates for the service break. If a service break is
being created over the transition from one year to the next (such as winter break) you may enter the
entire date range.
Company: Select the company for which the service break applies. If the service break applies to more
than one company, you may select more than one company on this drop down list
Employee From / To: If you are creating this service break for a group of employees, enter the
beginning and ending employee IDs for the group. You may leave either field empty to assume
employees from the beginning or the end
Department From / To: If you are creating this service break for a group of departments, enter the
beginning and ending departments for the group. You may leave either field empty to assume
departments from the beginning or the end
Job Title From / To: If you are creating this service break for a group of job titles, enter the beginning
and ending job titles for the group. You may leave either field empty to assume job titles from the
beginning or the end
User Defined From / To: If you are creating this service break for a group of user defined criteria, enter
the beginning and ending user defined for the group. You may leave either field empty to assume
criteria from the beginning or the end
Hire Date From / To: If you are creating this service break for a group of hire dates, enter the
beginning and ending hire dates for the group. You may leave either field empty to assume hire dates
from the beginning or the end
Employment Type: Select one or more employment types that this service break will apply to
View/Print: Once a service break has criteria defined you can press the view/print button to view the
Service Break Report. This report lists all the employees that would be affected by the service break
code, or said another way, everyone to whom the service break would apply. If you have not saved the
service break record prior to running the report, the system will prompt you to do so before displaying
the results.
Clear: This will clear the form to allow creation of a new service break
Save: This will save the record and commit changes. If you made changes to the record and printed a
report be aware that you must SAVE in order for the changes to take effect as depicted on the report.
If you do not, the report WILL NOT BE accurate as it was only a preview of intended changes that you
discarded.
Delete: This will delete the service break record. Any employees who qualified for it will no longer be
considered for it.
Service Break Analysis Report
Once a service break has criteria defined you can press the view/print button to view the Service Break
Report. This report lists all the employees that would be affected by the service break code, or said
another way, everyone to whom the service break would apply. If you have not saved the service break
record prior to running the report, the system will prompt you to do so before displaying the results.

Header Information
The left header information includes Service Break Code criteria. The right header information includes
all selection criteria that was defined for the chosen service break. If the employee results are
incorrect, navigate back to the Service Break Setup window and adjust selection criteria.
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